Frequently Asked Questions

Often times starting a new apparel printing project has a few questions. Below are the most common questions we get from customers.

If you need some immediate help please visit our contact page for assistance.

F.A.Q.

What are the delivery charges for orders from the Online Shop?

We do not charge delivery fees for the Treasure Valley of Idaho on orders over $500. Free delivery is included to areas of Boise, Meridian, Eagle, Nampa, Caldwell & Kuna. 

Orders outside the free delivery area will incur standard shipping rates based upon size and weight, but will be disclosed in your quote prior to your order.

What’s the minimum order?

We accept orders as small as 12 items.

What type of art files to you accept?

Vector files preferred (AI, EPS, PDF, SVG). High-resolution PNG or JPG also accepted — we’ll let you know if cleanup is needed.

How long will delivery take?

Once products and print designs are agreed to, products are delivered within one week unless a rush order is required.

What exactly happens after ordering?

One of our account specialists will go over ever aspect of your order including design elements, confirming apparel items and qualities. We will handle everything and make sure you understand exactly what you will be receiving before the order is initiated.

Do I receive an invoice for my order?

Absolutely. After you agree to the quote, we will generate an invoice for you as your record of the order. We will also provide a packing slip with the delivery to ensure all items have been accounted for and properly received.

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